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Sonia W.

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1 Review by Sonia

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    Avas Flowers

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8/19/22

I ordered a floral arrangement with the promise of same day delivery. I called the company to get more information on the local florist they were supposedly using. I was given the name of a local business: William Paul Floral Design in Austin and called the florist at *******476. When speaking with the clerk however, they received no such order, told me they do not take orders from Avas Flowers and also told me they are a well known scam internet business. Within 5 minutes of having originally placed my order, I called Avas flowers and they refused to refund me. I pressed them about the lie and asked them what other local florists they supposedly use and was then told they couldn't tell me due to "florist privacy laws". I laughed. They immediately charged my credit card though no flowers were ever delivered. I called three more times and told them I had already reported this to my credit card company and I was going to make every effort to shut them down. They used stall tactics. A
The fourth agent admitted the flowers were never delivered. I reported this to the NJ BBB also and filed a formal complaint. I'm probably not going to be out any money, but as a hard working, honest American who served her country honorably, it makes me so angry. I took the time to post this because I want to warn others. Check out Ava Flowers scam on Facebook. Yup, there's a whole Facebook page on them. Sad to take advantage of people in this way.

Date of experience: August 19, 2022

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