My experience with this company is terrible. I lost my money to this people and no one was talking about a way out of the mess. The customer care representative I spoke to kept saying there isn't a thing they could do and then they stopped answering my calls or replying my emails. It was after the timely intervention(phoenix souls) website who then handled them legally and under the carpet which prompted them to return my money. Couldn't be more grateful. If you are a victim of Alcryptocapital scam, contact Phoenix Souls for your recovery! You can look them up on Google, Bing, DuckDuckGo.