Recieved as a gift a blanket with a big hole in it! Pics cut off heads and entire persons. Went through all steps of sending pics of damage, followup texts stating that replacement blanket would be sent out within 7 days... Nothing! Called and called and seems as if my number is now blocked. The replacement order is NOT even listed on the account so can track the replacement... account looks as if everything went great but... now were totally blocked from any followup calls. Do NOT ORDER FROM THIS COMPANY... it is a FRAUD company!
We're not sure what you mean by "BOGUS", Susan. What seems to be the problem with your order? Please tell us and provide us your order number so we can help you immediately.
We hope to hear from you soon.