It's a fraud. The $39.95 monthly charge is a big deal. But they hardly mention it if at all when you sign up. That should be bold on the home page, not hidden! Not to mention it took over two weeks to get the shoes. They were so small I couldn't get my foot in them. I returned them the day I got them on Dec. 13! It's now Jan. 17. Still no refund! Just called them and they said they thought I wanted store credit! I clearly stated I wanted a refund on the form. I even called them the same day to ensure I was getting refunded and not store credit! On top of that I cancelled my account the day I received the shoes. Why would I want store credit if I cancelled my account?! I asked if they were ever going to notify me of my store credit. They had no answer! Because it's a scam! They were going to keep my money and never contact me. Save yourself the trouble and avoid this site! Awful experience and I feel totally ripped off! I also want to mention that shoedazzle has removed my negative comments twice now on two separate sites. Both of those sites say nothing but "stellar" reviews for shoedazzle! Clearly shoedazzle has control over removing negative comments. I guess you have to when you're running a scam!