This site is a scam. I ordered one poster and was charged for two. You can not get a live person on the phone. There are only two options on the phone neither of which get you to a live person. Same thing with the "contact" section of the site. You have to choose from prelisted options none of which are for a refund due to overcharging. They really do not care if you are satisfied with their product. That is if you ever get it.