I ordered Sherris berries for a friends birthday. The shipped out the order and it was completely wrong, I called, they said keep them and we will ship out the order again. We opened the first order, the strawberries had larva inside, tiny worms crawling out.
A couple days later, we got the replacement order and the strawberries were covered in somebody's hair. When I called again, they said you only get I mess up. I will not ever order anything again. They don't seem to really care.