- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I wired money to Vanguard, they rejected my wire which fine. However, they charged me $50. This is not the problem, the problem is I have been calling for three days to figure out what the charge is for and all they could tell me is we will call you back once we find out! It has been over three days with four phone calls that each takes 30 minutes of my time and they never call me back or let me know why they charged me. Moreover, if I ask for manager, they refuse to give me one. I informed them that I will close my IRA, mutual funds and all of my accounts and wife's accounts if I don't get an answer and that did not help.
I just opened an account somewhere else and will start rolling my investments over very soon.
It is not the $50 that I am upset about, I just wanted to know why they took it. Is it a processing fee or what? It is the principal and the $50.
Stay away from this company - trust me
Tip for consumers:
Stay away from Vanguard
Products used:
This is an investment company- mutual funds and IRA
Yanal hasn’t received any votes.
Yanal hasn’t received any thanks yous.
Yanal doesn’t have any fans yet.
Yanal isn’t following anybody yet.
Empty.
