AMIClubwear Questions & Answers

Here’s what consumers have asked with answers from AMIClubwear staff and previous consumers.

53 questions answered

13% answered in 1 day

Question:

When ordering heels should i go a size up? or are they true to size? When ordering heels should i go a size up? or are they true to size?

Answer:

Hi Melissa, Thank you for contacting AMIclubwear.com. Our heels collections are true to size. We would suggest selecting the size you normally wear. Please feel free to reach out to us with any other questions. Have a wonderful day. Warm regards, AMI

By AMIClubwear C., Customer Service over a year old

Question:

Hello, do you ship to iraq Hello, do you ship to iraq

Answer:

Hi Qusai, Thank you for contacting AMIclubwear.com. Unfortunately, currently we do not ship to Iraq. Please feel free to reach out to us with any questions. Have a wonderful day. Warm regards, AMI

By AMIClubwear C., Customer Service over a year old

Question:

I placed my order on dec 7 and still as of the 13th no email with a tracking number. when will i receive my order? this is starting to concern me. I placed my order on dec 7 and still as of the 13th no email with a tracking number. when will i receive my order? this is starting to concern me.

Answer:

Hi Pat, Thank you for shopping with AMIclubwear.com. May you please provide us with your order number. Thank you and have a wonderful day. Warm regards, AMI

By AMIClubwear C., Customer Service over a year old

Question:

How long does a standard order take to ship? what is this special order thing? How long does a standard order take to ship? what is this special order thing?

Answer:

Hi Pat, Our normal processing time is within 48 hours. If your order include any special order items, the additional processing time is 2-4 days. Please feel free to contact us with any questions. Have a wonderful day. Warm regards, AMI

By AMIClubwear C., Customer Service over a year old

Question:

Quero cancela meu pedido de numero da ordem 112204573 do dia 01/12/2017 Quero cancela meu pedido de numero da ordem 112204573 do dia 01/12/2017

Answer:

Hi Adriana, Thank you for shopping with AMIclubwear.com. Unfortunately, you order have already shipped on 12/7/17 and is currently in transit to you. We can no longer cancel orders once your package leave our warehouse. Your tracking number was also e-mailed to you on 12/7/17. Please note that the best way to contact us is through our direct support call center or by our support e-mail. This is a review website and is not our customer service center. Please feel free to contact us with any questions. Have a wonderful day. Warm regards, AMI

By AMIClubwear C., Customer Service over a year old

Question:

I am just wondering how the shoe sizes run do they run small im looking at a high boot open toe... I am just wondering how the shoe sizes run do they run small im looking at a high boot open toe...

Answer:

Hi Cate, Thank you for contacting AMIclubwear.com. Our boots are true to size. Most of our customer will order 1/2 larger but that is only their preference. Please feel free to contact us with any questions. Have a wonderful day. Warm regards, AMI

By AMIClubwear C., Customer Service over a year old

Question:

I ordered two swimsuits for my cruise trip. i did not receive a confirmation email, nor do i know if my order has shipped or not. how will i know? I ordered two swimsuits for my cruise trip. i did not receive a confirmation email, nor do i know if my order has shipped or not. how will i know?

Answer:

Hi Jasmine, Thank you for shopping with AMIclubwear.com. May you please e-mail George.Lam@amiclubwear.com and provide us with your e-mail address. Thank you and have a wonderful day. Warm regards, AMI

By AMIClubwear C., Customer Service over a year old

Question:

Hello ,how much does us shipping cost ? and is it per item or not? Hello ,how much does us shipping cost ? and is it per item or not?

Answer:

Hi Salma, Thank you for contacting AMIclubwear.com. Our check out will calculate a shipping cost for you before you decide to finalized your order and check out. Our shipping cost is base off the weight of the package, dimension and destination. Please feel free to reach out to us with any questions. Have a wonderful day. Warm regards, AMI

By AMIClubwear C., Customer Service over a year old

Question:

Hi i wanted to know does the ground shipping include waiting time as far as processing? because i need these item by thaksgiving Hi i wanted to know does the ground shipping include waiting time as far as processing? because i need these item by thaksgiving

Answer:

Hi Stacy, Thank you for contacting AMIclubwear.com. Our processing time is within 48 hours not including weekends and Holidays. Transit time for standard ground shipping will take 2-5 days depending on your location. We do offer 2day air shipping with a transit time of 2 days. Please feel free to contact us with any questions. Have a wonderful day. Warm regards, AMI

By AMIClubwear C., Customer Service over a year old

Question:

Wanting to know if i will have my product before the 9th of nov my flight leaves on the 10th Wanting to know if i will have my product before the 9th of nov my flight leaves on the 10th

Answer:

Hi Tyra, Thank you for shopping with AMIclubwear.com. May you please provide us with your order number so that we can further assist you. Thank you and have a wonderful day. Warm regards, AMI

By AMIClubwear C., Customer Service over a year old

123456...9

Next

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Have a question about
AMIClubwear?