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on 7/17/19You cant get a worse customer support imo. They make it easy to email them but once you press send, that is the end of them being useful
It is IMPOSSIBLE to contact them. There is no way to contact them.
Easy to get a hold of, impossible to get a resolution.
Have you ever pulled teeth from a gnat? Try that first before contacting Arc, they take your money and run. If you find a bug, they blame you and it's NEVER your fault.