AuthenticateFirst Questions & Answers

Here’s what consumers have asked with answers from AuthenticateFirst staff and previous consumers.

16 questions answered

19% answered in 1 day

Question:

Why are you getting people to write fake reviews? they're just being taken down. Why are you getting people to write fake reviews? they're just being taken down.

Answer:

We have been in business for over 5 yrs - I'm sorry you did not receive what you expected - but that is no reason to continuously slander and harass us. A few unhappy customers happens with EVERY business, considering we've authenticated over 100,000+ in the past 5 yrs, a few is to be expected!

By G N., over a year old

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Question:

How are you in business? lol good job! if you can make it anyone can How are you in business? lol good job! if you can make it anyone can

Answer:

Call a company stupid - this is clearly a personal attack.

By G N., over a year old

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Question:

If something pertaining to sneakers was passed as authentic it's more than likely true right? If something pertaining to sneakers was passed as authentic it's more than likely true right?

Answer:

Yes, we have a sneaker expert who only authenticates sneaker brands.

By G N., over a year old

Question:

They are fake seeing as sitejabber has taken many of them down. oof! good integrity the company has. They are fake seeing as sitejabber has taken many of them down. oof! good integrity the company has.

Answer:

Nothing is being made up, you are clearly harassing us and trolling us!

By G N., over a year old

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Question:

I wanted to use authenticatefirst for my business but after seeing the way the rep replies negative reviews, i am conflicted, should istill give them I wanted to use authenticatefirst for my business but after seeing the way the rep replies negative reviews, i am conflicted, should istill give them

Answer:

Hi! We would love to help you and your business with your authentication needs. We offer B2B pricing lower than what you see on our website. Our advanced software helps us give our clients super fast turnaround. Please request our pricing through our website. Thank you!

By G N., over a year old

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Question:

Not able to upload pictures Not able to upload pictures

Answer:

HI - please contact us for assistance. orders@authenticatefirst.com

By G N., over a year old

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Question:

How much do you charge to get a neverfull mm autheticated? How much do you charge to get a neverfull mm autheticated?

Answer:

$10 email opinion, $20 for Certificate of authenticity. We also offer in house service for Louis Vuitton (comes with a financial guarantee) for $75.00 + shipping both ways.

By G N., over a year old

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Question:

What is the cost of authentication? What is the cost of authentication?

Answer:

Hello For an emailed opinion (no certificate) all brands excluding Hermes and watches is $10.00. For a COA (certificate of authenticity) all brands excluding Hermes and watches is $20.00. We also offer written statements which are used in the case of disputes and court cases for $50.00

By G N., over a year old

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Question:

Do you not authenticate boy bags, why does it say sn not available. Do you not authenticate boy bags, why does it say sn not available.

Answer:

Hello; We authenticate up to series 16xxxxxx via photos. Serial number guide: https://www.yoogiscloset.com/authenticate/chanel Due to 1:1 replicas, we do not authenticate higher number Chanel because we do not feel it's safe via photos. This does not mean your bag is fake, we simply are Setting a limit to what we will and will not work with via Photos to protect our clients. We hope we can help you with something else in the future. Thank you for your interest. Authenticate First LLC

By G N., over a year old

Question:

How much are the costs of authentication for hermes kelly bag & chanel bag? How much are the costs of authentication for hermes kelly bag & chanel bag?

Answer:

HI! Thanks for reaching out. Hermes starts at $50 for non exotic skins. Chanel starts at $15 and we authenticate up to 16 million via photos. Higher serial numbers would need to be seen in person to rule out 1:1 replicas. We are happy to help

By G N., over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

AuthenticateFirst Questions & Answers

Why are you getting people to write fake reviews? they're just being taken down. Why are you getting people to write fake reviews? they're just being taken down.

How are you in business? lol good job! if you can make it anyone can How are you in business? lol good job! if you can make it anyone can

If something pertaining to sneakers was passed as authentic it's more than likely true right? If something pertaining to sneakers was passed as authentic it's more than likely true right?

They are fake seeing as sitejabber has taken many of them down. oof! good integrity the company has. They are fake seeing as sitejabber has taken many of them down. oof! good integrity the company has.

I wanted to use authenticatefirst for my business but after seeing the way the rep replies negative reviews, i am conflicted, should istill give them I wanted to use authenticatefirst for my business but after seeing the way the rep replies negative reviews, i am conflicted, should istill give them

Not able to upload pictures Not able to upload pictures

How much do you charge to get a neverfull mm autheticated? How much do you charge to get a neverfull mm autheticated?

What is the cost of authentication? What is the cost of authentication?

Do you not authenticate boy bags, why does it say sn not available. Do you not authenticate boy bags, why does it say sn not available.

How much are the costs of authentication for hermes kelly bag & chanel bag? How much are the costs of authentication for hermes kelly bag & chanel bag?

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