Avery Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Avery staff and previous consumers.

4 questions answered
0% answered in 1 day
Question:

Why do you not fix your glitchy software? it is highly frustrating when it consistently glitches while creating name cards and sticker labels.

Answer:

We are sorry to hear you had trouble using Design & Print Online. We would be happy to take a closer look at the issues you were experiencing on our site. You can reach out to our Care Team at avery.com/contact so we may further assist you.

By Heather H.,
Question:

Why is the avery online design tool garbage?

Answer:

I think part of the issue is that Avery Dennison sold off their Labels and Software to CCL in 2016. I luckily still have an older system that uses Windows 7 and Design Pro 5.5 software and I can print most labels the way I want them. The Design and Print software is garbage compared to the older now retired Design Pro 5.5. I have a feeling that Avery (from CCL) is trying to get users to pay to print via their service instead of having a capable program that users can print at home or at work. Even the Design and Print is going away from the "offline" version and going with Online only... I will NEVER go with an Online version ever period! Your better bet unfortunately is to download a template for either Word or Photoshop and print from there if you have a system that is not compatible with Design Pro. Design Pro was created by Avery Dennison and not CCL industries

By Francois B.
Question:

Could you please bring back designpro 5 avery design & print is horrible.

Answer:

I think part of the issue is that Avery Dennison sold off their Labels and Software to CCL in 2016. I luckily still have an older system that uses Windows 7 and Design Pro 5.5 software and I can print most labels the way I want them. The Design and Print software is garbage compared to the older now retired Design Pro 5.5. I have a feeling that Avery (from CCL) is trying to get users to pay to print via their service instead of having a capable program that users can print at home or at work. Even the Design and Print is going away from the "offline" version and going with Online only... I will NEVER go with an Online version ever period! Your better bet unfortunately is to download a template for either Word or Photoshop and print from there if you have a system that is not compatible with Design Pro. Design Pro was created by Avery Dennison and not CCL industries.

By Francois B.
Question:

When you create a label dor instince and print, it says pdf file created, does this mean it saved to the computer as a pdf file?

Answer:

Apparently it does. When I ask for a second or third PDF, the file name has (2) or (3) added.

By Donna F.

Can’t see your question? Ask to get answers from the Avery staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Avery?
Post Review