Avery has a rating of 1.7 stars from 106 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Avery most frequently mention design print, and customer service problems. Avery ranks 168th among Templates sites.
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As a small business, we appreciate fast and approachable customer service, Diamond-Louise was so helpful in helping us find the issue with our label design, I could not fault the customer service and quality of the products at all. Truly very impressed and the vibrancy of the colours is Incredible! We can't wait to be long term customers of Avery!
This is the most cumbersome software I've worked with. I have been working with PCs since the late 80's and taught Microsoft software from 1990 until 2015. This takes the cake in difficulty to edit and print. Good luck.
This is the most cumbersome software I've worked with. I have been working with PCs since the late 80's and taught Microsoft software from 1990 until 2015. This takes the cake in difficulty to edit and print.
Good luck.
So i have ordered hundreds of blank labels from averyI, no issue. On Sunday morning I placed a orderfor blank labels but a couple of hours later I realised I had made a mistake with one of the label sizes so I emailed them Immediately with all the deatails and asked if they could change it. I get get a crappy little reply telling me they cant be returned blah blah etc. Im like they probably havent even been made yet let alone sent to me so I assume just a pathetic standard response they send out. Anyone of a better label crowd to deal with?
They have just sent me my labels without the text printed on it. Looks like no one is there for quality control.
This is the third time they have got my labels so wrong.
One time they refused to reprint my labels and did not refund me for their mistake.
Avoid this company at all costs.
Tip for consumers:
Bad company to deal with
Products used:
printed labels
Hi,
I usually order labels from avery and I am very happy.
This time, i payed extra money to have it rushed delivered by a certain date, and that request was ignored by two of their workers: Janeth Hernandez and Daniel Solis.
They ignored my emails, and did not give me a refund.
The worst paper quality ever. I've ordered from them the last five times trying to see if it's a paper quality issue and I'm either getting the poorest quality paper or their printing out images that are not completely approved like off center. It's so bad I just have wasted hundreds of dollars with them.
Products used:
I purchased white glossy film. Received transparent stickers basically.
Hi Lisa, we are sorry to hear this. If you have not already, please reach out to our Care Team at 800-462-8379 and we would be happy to take a closer look at this issue. We want to make sure to try and make this right for you.
Avery accepted my order to be sent to a po box knowing they only ship via UPS, a point which I missed. Upon finding out they would not deliver my package I called Avery and was told tuff luck. Looks like it's back to Amazon for me!
I have an old box of labels (100 sheets) and went to use it. The adhesive was gone. Box says "All Avery Laser Labels are permanent self-adhesive labels." Product guarantee on the box says they "will gladly replace any product that does not provide complete satisfaction." There is no "use by" date on the box. Called Avery customer service and agent said "of course, there's a limited shelf life." He offered me a 10% discount coupon.
I declined.
I make candles in 6 oz tins and Avery doesn't have any high gloss labels in that size. Their size measurements are also not accurate. For my warning labels, they sent me the tags instead of the stickers I wanted.
We are sorry to hear this. You can reach out to our Care Team at 800-462-8379. We want to make sure we can make this right for you.
As a small business, we appreciate fast and approachable customer service, Diamond-Louise was so helpful in helping us find the issue with our label design, I could not fault the customer service and quality of the products at all. Truly very impressed and the vibrancy of the colours is Incredible! We can't wait to be long term customers of Avery!
Products used:
Multiple sizes of sticker labels
I've had so many orders of printed labels that are crooked and misaligned even the reprints are now misaligned. They use to be pretty reliable but that all changed and has never returned. A waste of money and time. I'm done with Avery for good now.
No matter how much you watch and follow the instructions for the exact label numbers provided by Avery - they do not print in alignment with product. Extremely frustrating. Best to just order from any online sticker company. Saves money and time.
We used Avery over 20 years ago when it was so easy to create what you wanted. Labels, envelopes... you name it. Took just a few minutes and you were done, printing and using your creations. Now it literally takes forever to create, save and print. An over-complicated bloated program which rivals that of our incompetent Government systems and doesn't belong in the private sector. KISS... Keep It Simple Stupid! If they would just go back to the old Software the nation would jump on board even if it meant paying a small fee for the program.
***Note: Despite all the bad reviews no initiative has been taken to make any revisions.
My Office Suite has been acting up and is unreliable, so I thought I would try Avery Design & Print to print some address labels. In theory-if it worked-it's a great concept. But, after spending hours experiencing random omissions of my entries, glitches galore and extremely erratic behavior of this program, I am at my whit's end. Unbelievably inferior product.
Who uses UPS anymore? My labels have been sitting in California since 9/3/22. Yes I understand the holiday. I live two states over. And they charge way more to use a faster shipper. I can't make my product until I receive my labels with my logo on it AND they edited part of my logo off which I'll have to use cause I paid for it. Find a cheaper and faster custom label maker on Etsy like I did and thank me later.
Tip for consumers:
The instructions for the lines are confusing. You can’t go outside the SMALLEST circle shown to you at all, they will cut that part off. Also UPS is the worst, slowest shipper.
Products used:
Custom label print
We are sorry to hear this. If you could please reach out to our Care Team at avery.com/contact or call us at 800-462-8379 we would be happy to make this right for you.
Placed two orders both over $130 a piece for lip balm labels. All of them started to peel off! These are for my business and I had to tape over 200 labels to salvage my loss. Now they look tacky and not very professional. Contacted Avery three times and was only asked ridiculous questions about how I apply the stickers and what temperature they were? Never addressed the issue or offered a return! Terrible company, go to one of the several other label making sites out there and save your money by not using Avery Print!
What a disaster!
Can't print a thing. I tried several computers without any luck. I searched for Avery printing problems and sure enough, just as I suspected. They changed it and totally screwed it up. Will now have to recreate all my labels. Whoever came up with this new printing garbage should be fired!
Every time Avery updates Design & Print, it is worse then before. It is now totally unusable. The print won't line up properly with the labels. If the print was consistently off I could make an adjustment, but the print progressively moves to the left and down. I thought it was my printer at first, so I borrowed my daughter's printer, same problem. I then tried both printers on a different computer, same problem.
Avery needs to go back to the program that used to be included with their labels and that you downloaded straight to your own computer, that was 5 star worthy. This current version is only good for wasting expensive labels. Maybe it is part of Avery's insidious plan to get us to buy more labels. I think I will purchase Office Depot brand instead. > :(
I have used the website to print labels, then went to the app thinking it may be better.
Why Avery makes it so difficult for such a simple task. Im an IT professional and it takes me several attempts, because of really dumb defaults etc.
Avery sucks!
They altered my business labels to their liking and totally messed them up and gave me something I never would have approved of, extremely small text and overlapping of text. Extremely unhappy and then was told that they in fact do not alter our labels once submitted which is clearly a lie and have proof. Never had this issue before. They continued to tell me I can have a one courtesy re print even though they gave me what I did not pay for. Smh I used to love this expensive company, I need to just get my own printer
I am still fuming about how much time I wasted last night with your terrible software. Avery should be ashamed. I ended up spending hours of trial and error making my own template just so I could print a table of contents for a binder. I was up till 4 am last night working on this $#*! and I am still pissed off. So today I contacted avery and they offered to email me a template. Those morons could have just made the template available to download on their website and saved me and who knows how many other the agony of wresting with their brutal design software. I will forever hate Avery and never purchase anything from them again on principle.
I had a bunch of things I wanted to print for a baby shower and thought that the Avery products were going to be a perfect fit. However, after reading the reviews I was hesitant to invest in all the different products and then have them turn out awful. I decided on trying just one, the index cards to print out a book request and to my delight they came out beautifully. I then went all in purchasing the business cards, round labels, scallop tags and tabs with strings. Every single thing printed perfectly and was exactly what I was looking for! I do believe that my success was due to a printer that was able to take card stock easily and I did use Google Chrome. I am really so glad I gave it a go. I saved a lot of money being able to customize my shower favors myself.
It is getting more and more difficult to get good, clean separations with the Avery 5392 badge inserts with every order. The perforations, which use to be so good with Avery products, are terrible now. They micro perforations the advertising brags about are worthless - at best, the inserts look raggedy and more often than not, scissors are required to clean them up.
Not thrilled tonite. Went for bday and hour after arrival we got food service. Crab legs@$58 pp were good I will say but burgers, ribs and all that comes with really poor quality. Shouldn't wait an hour for legs either. Only give 2 clusters then u wait... for 1 more and wait. For one more. We wo t gi back or recommend
I'm sorry Avery but you had a winning combination when you had Design Pro 5.5 software and your labels. Both of these worked like a charm.
You discontinued Design Pro 5.5 and came up with Design and Print and more issues came about. Why would you not hire the same programmers that worked on this software back in 1999-2010 and come up with an improved version?
Even your Design and Print offline (standalone version) is being retired so only the Online version is available. I will not use Online only products for creating and printing Labels.
Bring back Design Pro 5.5 redesigned using the original tools from Leadtools, Envel and XLS. This older software is vastly superior to what you offer now. It is shame.
Users will need to keep older hardware to print labels? Crazy.
Please fix your ways Avery!
Using Avery Templates have been a blessing for me creating business cards, Tickets, etc. Often times I make copies on cardstock paper and then use a cutter for my desired outcome.
At Avery.com, you'll find office supplies and products such as labels, dividers, notetabs and binders. You can also browse our website to find ready-made templates, great project ideas, free downloadable software and more. Get started now!
Hi Rachelli, we are sorry to hear about your experience. Could you please reach out to our Care Team at 800-462-8379 so we can take a closer look at this issue. We want to make sure we try to make this right for you. We are open Mon-Fri 6AM-5PM Pacific Standard Time.