asked by
on 12/10/23Hi Barbara,
Thank you for your feedback!
We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie