Banggood
Questions & Answers

Best thing you can do with Banggood is AVOID THEM LIKE THE PLAUGE

Their customer service sucks!

I"ve had no luck with Bangood. Will never do business with them again. Good luck!

You can call, email, or text the customer service and you will get a stupid request like take a video or picture of the packaging. Returns and responses will NEVER happen. There is a lot of lip service... BUT NO ACTION. DO NOT TRUST THEM!

I would suggest you follow what others are saying above and avoid this company. The few times i ordered from them in the past was a disaster. They don't respond to your emails timely and when they do they keep asking to send pictures of what the problem is. 3 times i had sent pictures and they say they don't have any open cases with my email. Their products are cheap and and the majority of people would agree. I do think a few people get what they ordered but a lot don't. I would suggest you buy local this way you can return it if it doesn't work. I'm out $57 from these jokers. At some point i just had to say i was done wasting my time chasing them. You were warned..

I have had many problems with banggood so no longer buy from them. The products are cheaply made poor quality. I bought similar items from ebay which were also faulty and it turned out to be banggood. They sell on ebay under the name of delhanway. I will not being using them again!

I even tried calling their number in Hong Kong, i wrote at least 10 times to their customer service dept, I kept getting the same answer, I did finally receive some of my products 6months later and in really bad condition no packaging all crushed, some products still have not arrived and I have now given up writing to their customer service, i will just have to say goodbye to my money but never use them again. Sadly because they seem to have good products.

I have never had a problem with them and they have always sent the products you order, why shouldn't they? If you have any issues at all with what they send you, simply contact them and if there is a problem, they will solve it within 48 hours. Those negative comments made above more than likely have an issue waiting around a month for the goods to arrive and in thhhis case, better they put their business with aBay or Amazon and pay more!

From a real customer, they will often send you the wrong goods, and it will probably cost you as much as the item costs to send it back. They will never send you the actual item - they will begin to argue with you and demand that you pictures and videos over and over again. They probably don't have the goods to begin with

I ordered several times and all goods arrived.

If you contact customer support they will try to help
You.