asked by
on 3/16/16First of all I will emphatically state that I would not give a photo ID to ANY vendor when paying through Paypal. Your money transactions are with Paypal not Banggood. Personally, I would contact Paypal immediately. Remember that Paypal does not issue payment to the vendor until the item is shipped. You just might wish to cancel the order and find an honest vendor to deal with.
File a dispute with paypal immediately. Wait a week and then escalate it to a claim. Dont wait more than 20 days or paypal will drop your dispute. Bang your butt good will ask you to drop your claim before they can solve any problem. DONT DO IT, IF YOU DROP A CLAIM OR DISPUTE WITH PAYPAL THEY WILL NO LONGER REPRESENT YOU. Keep in mind that any review that is rated more than one star is posted by their employees.
So far I received all goods that Inordered from Banggood.
There were some problems, like they will try to give you some points if your products are defective instead of sending a new one. Don't agree to this and after some e-mails they will help you and finally solve the problem.
It's not nice it has to be that way. I would like to stress that at the end they solved all my problems related to defective products.
They never aaked for an id, so I advise you to check if the e-mail really came from Banggood or from a Nigerian Scam email sender! It's the first time ever I hear from thin s and it's not normal and I would even send out an
Email to Banggood asked them if they really asked for a copy of your id, cause it's totally not normal and I wouldn't give it.
Good luck
You are absolutely right as this is not normal practice in our countries however in all probability it is banggood's way of making it difficult to make a claim. My recommendation is that you play their game up to the max. Send them multiple emails - even same response. Keep pestering them. Send them as many photos as you can take. Post all the information seperatly on the forum and write down that you are also posting on site jabber.com
People at Banggood do not believe in business ethics. They do not have any commitment towards their customers. As far as ID is concerned, they have no authority to ask for the same. At the most delivery boy can see it ID at the time of delivery of consignment. Don't provide the ID and cancel it immediately. World is full of such vendors.
Good luck.
BD Verma
There is absolutely no reason for you to provide photo ID for an online purchase. You must have been transferred to a clone website that is trying to steal your information. Never give out this kind of info, especially things like social security number, divers license number and lighter similar personal info to anyone. When things like this happens go back to the vendor using a different browser and recheck your shopping cart and see if the same info is still there, or the items aren't there anymore. Good luck.