BeFormal.com.au Questions & Answers

Here’s what consumers have asked with answers from BeFormal.com.au staff and previous consumers.

3 questions answered

0% answered in 1 day

Question:

I odered a dress from this company. the dress looks awful on me, not my style. i wrote several e-mails asking about the return address, and did not get any answer. does anybody know where to send it?

Answer:

Hi Olga the address is as follows - Factory address: 3rd floor, 1st Building, Jinzhuang street 1, Jinfeng road, Xinqu, Suzhou, China. Zip code: 215000. You cannot post it back until they give you permission. Email services@beformal.com.au with your order number and start a dispute. Good luck.

By Tiria H. over a year old

Question:

Placed an order today and couple of minutes later altered some measurements by sending a message thru website,,, will they get the message as i have had not respond? Placed an order today and couple of minutes later altered some measurements by sending a message thru website,,, will they get the message as i have had not respond?

Answer:

It is a chinese factory. I bought a dress from this site 2 months ago. It is bad quality.

By Tingliang W. over a year old

Question:

How was the shopping at beformal.com.au? is it trustworthy of a wedding dress? How was the shopping at beformal.com.au? is it trustworthy of a wedding dress?

Answer:

No don't buy from this site. It is a scam. I bought 2 dress from this company but received 1 and it does not fit, measurements are out and when I tried to contact the company they do not respond i am now stuck with a dress that does not fit and did not receive the orher.

By Unhappy S. over a year old

Question:

I ordered a wedding dress and they deducted my card but doesn't show on my orders. pls. check and process.i emailed you how many times but no answer

Question:

I contacted you as soon as i received the dress i had ordered to find out how to return. i sent an email on 24/1/17 ( the day after i had received it) 27th ;28th;& 31st of 1/17 and am still waiting for the information i need to return the dress.

Question:

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

BeFormal.com.au Questions & Answers

How was the shopping at beformal.com.au? is it trustworthy of a wedding dress? How was the shopping at beformal.com.au? is it trustworthy of a wedding dress?

I ordered a wedding dress and they deducted my card but doesn't show on my orders. pls. check and process.i emailed you how many times but no answer

I contacted you as soon as i received the dress i had ordered to find out how to return. i sent an email on 24/1/17 ( the day after i had received it) 27th ;28th;& 31st of 1/17 and am still waiting for the information i need to return the dress.

I ordered a dress from this website which is in china using australian flag qnd i tried to contact them but there is no way of communication method no phone... no email... no live chat... nothing n i paid 220aud through paypal but i'm afraid it's a scam.

Can’t see your question? Ask to get answers from the BeFormal.com.au staff and other customers.

Is this your business?