What made you choose Www-ssl.bestbuy.com over similar businesses?

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What made you choose Www-ssl.bestbuy.com over similar businesses?

asked by Elizabeth S. on 4/12/19

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I have been Very Happy with Best Buy, I have purchase may Items, I-Mac, (iPad-My old one on longer is working,-yes I have to bring it in) a washer/dryer, and most recently on 8/11/15 a Mac Book Pro, never owning a lap top. But I must return it, it has to do with a medical issue I have with my hands, I must purchase an IPad instead, I even opened up a BB credit card. So I purchased 8/11/15 I would have to return TONIGHT 9/10/15 I had no Idea of the 15 day return policy, but then found about the points, I have enough points to be an Elite with this purchase. Please tell me there still is hope? Thank you
Do Not shop in the Westminster Store. Do Not trust their geek squad. I was unable to accompany my grandmother to the store when her 18 month old HP All in One computer stopped working. In the span of an afternoon the sales team and Geek Squad looked at her computer and convinced her it was dead and way too expensive to fix. They charged her for programs and virus protection she already had and convinced her to buy an ASUS brand and told her HP is going down hill so it was a better buy. They also charged her to transfer her data for an additional $60. I talked to her after all of this was done and told her and my aunt to make sure and get her old unit back when they picked up the new one. I had contacted HP and they were willing to repair it for free because it was only 18 months old. When my Grandmother went to get it she was told they had to rip the old one apart and it was useless so they recycled it. Not only did they sell an inferior product to my grandmother who has a hard time hearing and understanding they destroyed and recycled a computer that potentially could have been fixed. I am disgusted with Best Buy. The sales team and geek squad are thieves. I understand they are in business to make money but really do they have a conscious? I will never shop at any best buy store again. I encourage others to boycott and if you do have to interact with them please help your elderly relatives when dealing with these money hungry criminals.
I would like to purchase a phone but a can't manage some expensive one so I looked on the cheap ones and it came up with Samsung galaxy S5 for only £1 is this true or does it have a catch to it

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Helen O. · Answer 1 · 2022-12-14T05:33Z

Helen O.

on 12/14/22

I chose Best Buy tech support because they seemed to offer a good deal on support and I bought my products there. I'll go elsewhere now.

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Anthony P. · Answer 2 · 2019-08-07T04:32Z

Anthony P.

on 8/7/19

My girlfriend chose it because it had a great deal on what we needed. Worst mistake ever. Never buying from them again.

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