asked by
on 10/7/22Hello, Virginia!
Thank you for contacting us.
There are several ways how our customers can cancel their subscriptions.
If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039.
If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481.
If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions).
In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you.
Kind regards, Team BetterMe