I want to cancel as I am can't get on the site and I am being charge each month

asked by Virginia K. on 10/7/22

1 Answer
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Hello, Virginia!

Thank you for contacting us.

There are several ways how our customers can cancel their subscriptions.

If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039.

If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481.

If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions).

In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you.

Kind regards, Team BetterMe

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