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Here’s what consumers have asked with answers from Bonanza staff and previous consumers.
You should run away. Bonanza has no support for their sellers nor their purchasing clients. They will not give you notice if the seller or buyer is removed from their site for taking your money and running away. They will take your money to register and give no support other than referring you to the funding group such as paypal or netcash. This is not a good group to do business with. For your own sake, run away as fast as you can!
Yes, post your products and you can even download from any postings you have on eBay too.
I too enjoy Bonanza"s free listings. I have had no problems getting my eBay listings to come over to Bonanza. I like that you can use your tokens to pay your fees. Those fees are on sales only. There is no insertion fee for Bonanza. I like it for keeping track of my sales and every once in a while I do sell something. Yeah, since I have no money invested.
Bonanza has an internal customer service department that can be contacted directly at support@bonanza.com, or you can click on the "Contact" link found on the footer of any page on Bonanza.com
Hi Mark, Thanks for reaching out! We'd love the opportunity to make things right. If possible, can you please email us at support@bonanza.com so we can better assist you? Sadly this review site does not provide much information for us to be able to locate your account. We appreciate your patience and look forward to hearing from you.
Hi Douglas R., thanks for your question! It is possible to pay your final value fees using a PayPal account; however, all sellers are still required to have a valid credit card on file at all times, as we are not able to automatically process final value fee payments via PayPal. We apologize that without a valid credit card, it is not possible to sell on Bonanza at this time. This page has more details about paying fees on Bonanza: https://www.bonanza.com/site_help/fees_and_payments/how_do_i_pay This page has FAQs about billing on Bonanza: https://www.bonanza.com/site_help/general/automatic_billing If you have any additional questions, please do not hesitate to contact our support team via email at support@bonanza.com, Douglas R. They are best able to assist through that channel and will be glad to help. We appreciate your interest in Bonanza!
Hi Sue P., thanks for your question! Bonanza has approximately ~50,000 sellers offering ~35 million items for sale. This page has additional helpful information about selling and shopping on Bonanza: https://www.bonanza.com/site_help/basics/how_bonanza_works If you have any other questions, please feel free to contact our support team directly anytime via email at support@bonanza.com. We appreciate your interest in Bonanza, Sue P.!
Hi Michael C., thanks for reaching out and sorry to hear about the trouble accessing the site! The site is functioning normally. If you are still having trouble accessing the site, please contact our support team directly via email at support@bonanza.com. Bonanza does not currently offer phone support but our support team will be glad to assist via that channel. Regarding your other question, Bonanza is like an online shopping mall that connects shoppers and sellers from all over the world to transact directly. Bonanza does not produce, house or ship any inventory; instead, each seller lists their items for sale online, and shoppers purchase goods straight from the seller. This page has additional helpful information about shopping and selling on Bonanza: https://www.bonanza.com/site_help/basics/how_bonanza_works We appreciate your interest in Bonanza, Michael C.!
