BUYA Marketplace Questions & Answers

Here’s what consumers have asked with answers from BUYA Marketplace staff and previous consumers.

14 questions answered

7% answered in 1 day

Question:

Im a new pawn shop in el paso and would like some info. to open a account for the pawn shop on buya. Im a new pawn shop in el paso and would like some info. to open a account for the pawn shop on buya.

Answer:

Hi there - I'm Tally. The CEO of Bravo and Buya. Can you send me an email at tally@buya.com? I'll give you a call next week.

By Tally M., over a year old

Question:

Do you ship to uk Do you ship to uk

Answer:

Hi Debbie, Unfortunately, Buya does not yet support international shipping. However, if you see something you love, you may contact the store directly and arrange international shipping with them. Not all of the stores do ship to UK, but many of them do. Thanks for shopping on Buya!

By Tally M., over a year old

Question:

In response to the store it's gold and beyond 3131 n ranch dr. las vegas. and yes there are more problems gerardo said he would credit what i paid in shipping and has not posted to paypal and checking tracking number looks like it still didn't ship and only label was printed.

Answer:

Hi Laurie, I'll reach out to Gold and Beyond. Would you like me to email you when I have an update? Feel free to shoot me an email at tally.mack@buya.com

By Tally M., over a year old

Question:

I want to know where my money is at i ordered a ps4 today tht the seller canceled but yet i've been charged $221.99 i will have my attorney call bet t

Answer:

Far easier and cheaper to contest the charges on Paypal or through your credit card company/bank.

By Zaxley N. over a year old

Question:

When is my merchandise being shipped? When is my merchandise being shipped?

Answer:

Each seller sets their own shipping details, check with the store you bought the item through.

By Zaxley N. over a year old

Question:

What does used/for parts or not working? does this mean that the item doesn't work? What does used/for parts or not working? does this mean that the item doesn't work?

Answer:

It means exactly that. There is typically also an item description with more information.

By Zaxley N. over a year old

Question:

Why don't they list firearms any more? Why don't they list firearms any more?

Answer:

There are still firearms listed as far as I know, but the same company launched a new site to sell guns on, usedguns.com

By Zaxley N. over a year old

Question:

How to return an item to the seller and get a refund How to return an item to the seller and get a refund

Answer:

Because Buya is all pawn shops, the best way is to reach out to the shop that sold you the item. If they refuse to cooperate you can always contest the charge with PayPal, providing that's how you paid.

By Zaxley N. over a year old

Question:

How to sell How to sell

Answer:

You have to be a pawn shop using the Bravo program.

By Zaxley N. over a year old

Question:

Can you tell me exactly what the fees are for sellers Can you tell me exactly what the fees are for sellers

Answer:

It is 8 % of asking price. So if a ring cost 200.00 they make 16.00 of that.

By chris z. over a year old

123

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

BUYA Marketplace Questions & Answers

Im a new pawn shop in el paso and would like some info. to open a account for the pawn shop on buya. Im a new pawn shop in el paso and would like some info. to open a account for the pawn shop on buya.

Do you ship to uk Do you ship to uk

When is my merchandise being shipped? When is my merchandise being shipped?

What does used/for parts or not working? does this mean that the item doesn't work? What does used/for parts or not working? does this mean that the item doesn't work?

Why don't they list firearms any more? Why don't they list firearms any more?

How to return an item to the seller and get a refund How to return an item to the seller and get a refund

How to sell How to sell

Can you tell me exactly what the fees are for sellers Can you tell me exactly what the fees are for sellers

Can’t see your question? Ask to get answers from the BUYA Marketplace staff and other customers.