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ByteTag Questions & Answers

122 reviews
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How easy is it to get a hold of customer service at ByteTag?

asked by Jennifer K. on 12/15/22

3 Answers
Thumbnail of user kristianac1

No reply to 5 emails so far- no number to get to a human and no confirmation email for purchases and no way to track my order

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Thumbnail of user johnp6498

There's no such thing as customer service. Spend your money elsewhere

Helpful  (0)
Thumbnail of user peggyl24

We lost our first tag (broke off) and it was very easy (emails) to communicate with ByteTag and get a replacement. The silicone tags are sturdier so if your pet is active outdoors, I'd suggest it.
The free replacement and free shipping was appreciated.

Helpful  (0)

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