CanvasBees Questions & Answers

Here’s what consumers have asked with answers from CanvasBees staff and previous consumers.

2 questions answered

0% answered in 1 day

Question:

Kind of interesting that almost every good review is from 9/12/16 and 9/13/16. i think they're all fake and put out their by canvasbees employees. i have placed an order and have sent two emails and left two voicemails over the course of a week and have heard nothing. i'm supposed to receive my order in the next couple of days and no one has addressed my issue. somehow i doubt i will receive it on time. Kind of interesting that almost every good review is from 9/12/16 and 9/13/16. i think they're all fake and put out their by canvasbees employees. i have placed an order and have sent two emails and left two voicemails over the course of a week and have heard nothing. i'm supposed to receive my order in the next couple of days and no one has addressed my issue. somehow i doubt i will receive it on time.

Answer:

We ran a short campaign that day, please advise us of an order id number for immediate assistance.

By Jesse T., Canvas Bees Team Member over a year old

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Question:

I got an email about my shipping address. i sent a return email to tell them my street address. i haven't heard weather they received it and i went on their website to contact them. no one answer's the phone and the links to chat don't work. my order number is 62334. help!! I got an email about my shipping address. i sent a return email to tell them my street address. i haven't heard weather they received it and i went on their website to contact them. no one answer's the phone and the links to chat don't work. my order number is 62334. help!!

Answer:

Bad business DO NOT PLACE AN ORDER WITH THEM YOU'LL BE SORRY!

By Tony B. over a year old

Question:

Can i preview before i place the order? i am trying an 8x8 canvas, but the photo is only 752 x 772

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Question:

I made an order yesterday -canvasbees took my payment sent me a order id# and today i get on to check status it says i have no previous orders????

Question:

Why does my account show i have no past orders when i just placed a order a few hours ago?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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