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Here’s what consumers have asked with answers from CardCash staff and previous consumers.
Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Of course! You are covered by our 45 day guarantee. Please email sitejabber@cardcash.com so we can resolve it immediately. Have a wonderful day!
I submitted my order of selling my unwanted Walmart gift card at about 10:00 on Monday night and already received my payment around 1:00 on Tuesday very impressive
Know that if you do decide to go through with the sale they will require you to give them the card numbers before they approve your sale. When this happens they can choose to randomly cancel your sale for no reason and you are left with gift cards that cannot be gifted to someone else because they have the protective coating removed. This happened to me and now they left me with two gift cards that cannot be gifted or given to someone else because they have the seal removed.
DO NOT sell CardCash one of your gift cards or buy a gift card from them, they will steal your money, see my review. They resold cards they sold to me and I've lost thousands of dollars!
They have a thirty-day refund guarantee. Do know that sometimes people will sell cards and they wait for the thirty days to pass. Then they will use the gift card information to make purchases online and drain all the money from the card. This company will not issue you a refund because this happens after the thirty-day period expires. Definitely use the gift cards within thirty days of your purchase otherwise this might happen to you.
