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I just lost 450$ because my gift card was used on the day I received it! That's insane because I have never been to Chicago and it was used in store in Chicago. Since it has not passed 45 days, will I get a refund?

Asked by Yi C. on 3/16/2017

4 Answers
Chad G.3/21/2017

If it is over 45 days they will do nothing. Even if they sent the cards with a zero balance. It happened to me with several cards. Some were used days before they even sent them to me and I did not try to use them until after the 45 days. The customer service via email was terrible. They don't care.
Bryan S.6/13/2017

After doing some investigation, about one being "used" in a another city, I got the story from the restaurant corporate office. They cancelled it when they discovered it was purchased with a fraudulent credit card. Multiple accounts online of this happening with cards from cardcash. If you don't try using card until after 45 day guarantee, you're screwed!
julia k.4/26/2017

Rachel J,

Your site is horrible! I've been a customer for years, I spent without exaggeration thousands of dollars. Last time the physical cards were empty and because I found out about it past 45 days you would not return my money! I paid money and I get nothing. I wanted to treat my kids to a CPK meal and the cards turned out to be empty! (our closes CPK is another town.)
Your site is a SCAM!. I didn't know how many people were scammed until I saw this site. This could be a material for FBI.
Other customers, please reply to this. We might start with the class action suit on this one!
Carol M.3/17/2017

Of course! You are covered by our 45 day guarantee. Please email sitejabber@cardcash.com so we can resolve it immediately. Have a wonderful day!

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