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I bought a $50.00 chic filet card and when I received it I checked the balance and there was a 50.00 balance on the card. Since I had full possession of the card and checked the balance when I received the card, I figured the card was good at any time. I went to use the card and the clerk at chic fil-a said there was no balance on the card. How can that be? It was good the day I received it and now it is no good. These cards have no experation date.

asked by george h. on 5/18/17

4 Answers
Thumbnail of user rachelj36

We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!

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Thumbnail of user georgiam30

Hope you get your refund before 45 days runs out. They kept my elderly mothers money. Frauds

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Thumbnail of user bryans79

After talking to multiple restaurant corporate offices about the zero balance, the story is always the same. They were purchased with fraudulent credit cards, and when the restaurant finds out, they zero balance them. Read too many accounts online of the same exact story for them to all be coincidences.

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Thumbnail of user yehoshuat

These cards are sold to CardCash on their Sell side. The one that sold the card can use the balance after they sold the card if they kept the card info. Ask them for a refund. Just don't wait 45 days

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