is there any recourse if I buy a card that is suppose to have a certain balance, and it turns out that the card does not have the correct balance? I have never used cardcash before and I am trying to decide if I should use it

asked by catherine s. on 5/27/17

2 Answers
Thumbnail of user thomasm1801

They have a thirty-day refund guarantee. Do know that sometimes people will sell cards and they wait for the thirty days to pass. Then they will use the gift card information to make purchases online and drain all the money from the card. This company will not issue you a refund because this happens after the thirty-day period expires. Definitely use the gift cards within thirty days of your purchase otherwise this might happen to you.

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Thumbnail of user bryans79

They honor guarantee withing 45 days, but I've gone out to eat at 4 different restaurants and tried to use cards only to be told they had zero balance. Since it was past 45 days and cardcash wouldn't refund, I put it into dispute with my credit card company and my credit card company credited me.

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