CellularOutfitter Questions & Answers

1,718 reviews

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Here’s what consumers have asked with answers from CellularOutfitter staff and previous consumers.

28 questions answered

7% answered in 1 day

Question:

I was looking at a samsung note 4 billfold with case. it says it comes with a free stylus and i see in one of your reviews that it seems that the stylus is connected to the billfold and not in the phone as my stylus is now - can you tell me how it is actually please. I was looking at a samsung note 4 billfold with case. it says it comes with a free stylus and i see in one of your reviews that it seems that the stylus is connected to the billfold and not in the phone as my stylus is now - can you tell me how it is actually please.

Answer:

Whatever you do DO NOT buy from Cellular Outfitter! Stay away, horrible experience!

By Mary B. over a year old

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Question:

Ordered something thursday it said that it only takes 1-5 days to ship.... how true is this? Ordered something thursday it said that it only takes 1-5 days to ship.... how true is this?

Answer:

Untrue. Very untrue. Do not waste your time or money

By Hannah H. over a year old

Question:

Is there anyway to get an update on an order that has been placed and paid for? how long does shipping an order take?

Answer:

A COMPLETE AND BLATANT LIE! SHOULDNT EXPECT 1ST CLASS SERVICE FROM A CLOWN OUTFIT

By Kevin P. over a year old

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Question:

Why am i not getting my orders, i have placed four orders and received none at this point??? Why am i not getting my orders, i have placed four orders and received none at this point???

Answer:

We can absolutely help you, William! Do you mind sending us a direct message so that we can further assist you?

By Cellular O., over a year old

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Question:

Why can't you talk to a person about your order, rather than a chat bot? Why can't you talk to a person about your order, rather than a chat bot?

Answer:

Hey, Sandra! We can definitely assist you here, Do you mind sending us a direct message about your concern, we would love to help you out.

By Cellular O., over a year old

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Question:

I'm getting nervous that i never received an order confirmation from your company and reviews aren't great. please tell me you are a legitimate site! I'm getting nervous that i never received an order confirmation from your company and reviews aren't great. please tell me you are a legitimate site!

Answer:

Hey, Teri! We understand your hesitation, we can assure you that you don't need to be worried, we can definitely assist you with your concern, do you mind sending us a direct message here with the email address that you use when you made your purchase?

By Cellular O., over a year old

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Question:

Where is my order

Answer:

Been trying to contact the company for several weeks with out results. Still no product delivery.

By Michael B. over a year old

Question:

I cannot access your site by facebook link or directly through the web I cannot access your site by facebook link or directly through the web

Answer:

Hello, Belle! We apologize for the inconvenience, can you please private message us on Facebook. Our reps will gladly assist you. Or you can try this link https://www.cellularoutfitter.com/. Hope this helps. Thanks!

By Cellular O., over a year old

Question:

What is the procedure for a return? What is the procedure for a return?

Answer:

Hello, Karen! Thank you for reaching us, please review our returns policy https://www.cellularoutfitter.com/pages/return-policy and you may send us a chat or email in our website so that our customer support can assist you.

By Cellular O., over a year old

Question:

I need help return my orders... I need help return my orders...

Answer:

Hello, Patrica! We can absolutely help you, do you mind sending us an email at support@cellularoutfitter.com

By Cellular O., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

CellularOutfitter Questions & Answers

Ordered something thursday it said that it only takes 1-5 days to ship.... how true is this? Ordered something thursday it said that it only takes 1-5 days to ship.... how true is this?

Is there anyway to get an update on an order that has been placed and paid for? how long does shipping an order take? Is there anyway to get an update on an order that has been placed and paid for? how long does shipping an order take?

Why am i not getting my orders, i have placed four orders and received none at this point??? Why am i not getting my orders, i have placed four orders and received none at this point???

Why can't you talk to a person about your order, rather than a chat bot? Why can't you talk to a person about your order, rather than a chat bot?

I'm getting nervous that i never received an order confirmation from your company and reviews aren't great. please tell me you are a legitimate site! I'm getting nervous that i never received an order confirmation from your company and reviews aren't great. please tell me you are a legitimate site!

Where is my order Where is my order

I cannot access your site by facebook link or directly through the web I cannot access your site by facebook link or directly through the web

What is the procedure for a return? What is the procedure for a return?

I need help return my orders... I need help return my orders...

Can’t see your question? Ask to get answers from the CellularOutfitter staff and other customers.

Is there anyway to get an update on an order that has been placed and paid for? how long does shipping an order take?

Where is my order