Charity Advantage Questions & Answers

Hello Roy. Welcome to CharityAdvantage! We're sorry to hear that you had a login issue. We recommend that you copy/paste the email and password when you login again. The login system would also give an exact message relating to either the email or the password if that is helpful for you. Our Login Help link on the login page usually resolves any issues. Please feel free to use our Live Chat to connect with our team when you are trying to login again if you have further issues. It is our pleasure to assist!

Hi Kerrie. After we build your initial site, you can add as many pages as you need. There are no extra costs for us to build the site or adding additional pages. So to answer your question, you can have as many pages as you want on your website! Our system is very easy to use and has the tools to build highly customizable web pages. We also have hundreds of web designs and predesigned layouts to select from which makes adding pages and content very simple. If you ever need assistance adding additional pages, feel free to use our Live Chat and our support team can help. There are never additional costs for support.

Hello Larry. We had responded to this same request that we received via email and spoken with the correct contact on the account. Therefore, this issue has been handled. However, we wanted to reply on this site to acknowledge this. Your assistance to the organization was very helpful and we are looking forward to working with the new contact. We have already spoken to them on the telephone and they have the correct account and login information. Thank you!

Hi Cathy. It has been a pleasure working with your organization over the last many years, and had appreciated your interest in getting a website for another organization that you are affiliated with. We're looking forward to building that new site for you which we handle at no additional cost. We had responded to your outreach via telephone and enjoyed our conversation, but also wanted to acknowledge it on this site. Please contact us directly at CharityAdvantage if you have any further questions and we would be happy to help!

Hello Andrew. We had answered this question directly for you but wanted to also acknowledge it on this site. We had explained our use of the latest industry standards for web hosting security. Thanks for the question!

Hi Nihal. We have enjoyed working with you and your organization over these last years! While we know your issue had already been handled which is why we didn't originally post a reply on this site, we did want to make sure that you knew how to obtain support in the future. We have Live Chat and you can access that when logged into your account using the chat option on the lower part of the screen. You can also place a support ticket anytime. If you have a login issue, you will find Login Help on our login page, or you can also use the Live Chat on our CharityAdvantage home page. We hope this helps you to connect with our support team in the future and we are ready to help anytime!