Is it true that Charles Winston left Charles and Colvard and the quality has gone down? I just placed a pretty big order, this would be highly disappointing... my order contained a forever brilliant ring and regular moissanite necklace. I am expecting the highest quality especially from my forever brilliant. Any thoughts?

asked by Jody J. on 8/24/15

2 Answers
Thumbnail of user ruthh22

Hi Jody- Thanks for the question. Charles Winston uses the moissanite we manufacture in some of his jewelry designs but he has never been an employee of Charles and Colvard. The names Charles & Colvard actually comes from names of the father and grandfather of the Cree, Inc. founders. Charles Cree Hunter and Fred Neal Colvard.
We are delighted that you placed your order with Moissanite.com and you can rest easy knowing that you purchased directly from the source. Charles and Colvard has spent the last 20 years innovating and improving the quality of our stones. Each moissanite stone is backed by our limited lifetime warranty. If we can be of further assistance please call customer service at (877) 202-5467. We are available by phone, email and chat.

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Thumbnail of user kn238

My large order was never delivered. Hopefully your luck was better than mine, although luck should not be required to obtain merchandise you pay for.

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