CookStore
Questions & Answers

I am one of those who hates supporting the world wide behemoth online store so randomly bought from this Canadian company. The item I bought was not available in any local retail stores which is still my preference for shopping.(Victorinox - Blue 8" Fibrox Pro Straight Blade Chef Knife). I placed the order, had the confirmation email shortly, item shipped as expected and I had it in a few days. I'd use them again.

No I cannot. I can share a story but not a "success" story. CookStore disappointed me greatly recently.

I had an excellent experience ordering from Cook Store. I wanted to buy and ship a cast iron Dutch oven to my son in Victoria, BC. I live in northern Ontario, so it would have been prohibitively expensive to ship it across the country myself; in addition, the exact item I wanted wasn't available here. My Cook Store order was handled quickly and efficiently, I got an excellent price on the items I bought, and shipping was free. Win-win-win!

I ordered a coffee grinder. It took about 2 weeks to deliver. On the other hand the price was 14% lower than anywhere else.

There are no success stories, rather buy with the manufacturer directly or Amazon.

I would not recommend this company. Unreliable and if you have any issues with your item/shipping/return you're going to be left holding the bag. I ordered through them to help 'support a local company'... but I'm thoroughly regretting that decision. Should have gone with a trusted big box store.

Not sure what you mean by success, but I have gotten genuine Demeyere and All-Clad cookware at a great price.

I had to order a batch of glassware for our non-for profit organization and the items came well packaged, protected and in perfect shape. They were on time, as promised.

I have purchased items several times in the past few months. I have had great service. I have never had a problem whatsoever.

Great site, helpful customer service, the only shortfall, if you can call it that, is that by the time I received an email saying the item had been shipped, I had already received a call from the delivery people here confirming delivery details.