Diamondere Questions & Answers

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Here’s what consumers have asked with answers from Diamondere staff and previous consumers.

3 questions answered
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Question:

I am currently working with diamondere designers to make a custom design for me. it is completely unique engagement ring and yet they promise me doorstep delivery in 20 days. can i trust this deadline since i have made plans already?

Answer:

Asuming they can get the ring correct. I have had to send my stock ring back twice because it lacks any of the intricate detail shown on the site.

By Joshua R.
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Question:

Answer:

Hello Kelli, Thank you for reaching out to Diamondère, where all your jewelry will be custom-made and handcrafted with the finest natural gemstones. We offer a complimentary certificate of authenticity from GIA if the design has 0.45 pointer diamond or above, else certificate comes from DGLA (DIAMOND & GEM LABORATORIES OF AMERICA). We do not offer appraisal services but most local jewelers can help you with this. I prefer if you use a GIA certified appraiser and usually our gemstone jewelry appraised for a minimum of 120% more than what customers pay us! Please note that we offer complimentary engraving, shipping and a certificate of authenticity from reputed gemological institutes with every order. I look forward to hearing from you. Best, Cherie

By Diana G.,
Question:

Has anyone ordered an emerald from them? i'm possibly ordering 1ct emerald solitaire and nervous about the quality of the stone.

Answer:

Hi, I have ordered rubies and sapphires from Diamondere and the quality is very good. I have been working with Diana who has taken very good care of me over the last couple of years. I would ask for her when you order from them. I have been extremely happy with the quality and I assure you, I was a skeptic too because I like very good quality jewelry. Diana will walk you through the process and will be in touch with you every step of the way including showing you the stone before they put it in the piece of customized jewelry. I hope you love your emerald as much as I have loved all my pieces of jewelry. The diamonds are wonderful too!

By Nicole D.

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Typical questions asked:
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