DressHead

I ordered clothes and paid international postage from America to Australia.
The items arrived (shipped form Australia!) and they are of the worst quality you could imagine. One sleeve is longer than another (see photo) Customer service less than worthless and to get a refund I have to pay international postage - this time to CHINA>! Wow. Avoid these scammers at all costs.

One star is way too many! This company is the worst. Your garments arrive looking very different than the pictures you see. They use the cheapest fabric! Notice none of the descriptions say what type of fabric is used. Each piece probably costs them $1 to make. They say " very easy returns!" What they don't tell you is that you have to pay to return it to Hong Kong even though their package says it came from a distribution center in NY, and they refuse to even give you the address where to return it to. The sizing is all wrong! I am a size 6 us- I ordered XL on purpose and they are too small for me. One tent dress actually fit around but the arms and shoulders are for little children. I used their measurements and the pieces came not matching the measurements- not even close. One piece was sewn inside out with the pictured trim on the inside of the dress. Total RIP OFF! BEWARE!

I found this website through google.com, the prices of two sandals were very good so I ordered the 02/08/23. They emailed me that same day to check my postal address. I never received another email, so on February 15th I requested an update by email. The representative said it should go next week, and then nothing. I sent an e-mail on 02/21/23 saying if the order doesn't get out tomorrow which was today 02/22/23 just to cancel it. I got an email that same day saying canceled. Very bad customer service, no answer explaining what's going on with my order. To try to keep me since this was a new customer and I would have ordered again and told family and friends. ONLY a reply indicating that it has been canceled. HORRIBLE COMPANY.

I shop on dresshead.com once a month I usually load up on whatever is new in that suits my taste. I have brought over 100 pieces since I've been a shopper and I have received free points 4 reward items and I absolutely love that policy my advice for anyone who needs to save money while maintaining their fashion is to please check out this website I do not work there I have not received compensation for writing this review. I speak finally of this company as I am a satisfied customer all the time I'm out I get compliments here in Las Vegas about my fashion choices and I always tell him dresshead.com so if you have never tried online shopping do not hesitate to check out this website. Always read the measurements on the sizing guide as online shopping can be tricky but as long as you read the measurements your outfit should fit you perfectly they also have shoes Handbags and accessories as well as lingerie you will not be disappointed.

If you like costume material for clothing have at it! I made a order of over 20 items and only 3 were wearable and to top it off one item was backwards they clearly don't care what they are sending out to people and they are based in Hong Kong so you basically can't return anything and they don't care! Just horrible quality! Never again!

So we ordered 5 items and none of them were good quality so see through that if u were to wear them people would be thinking (why are u even wearing clothes at all?) I'm so disappointed I will never be buying off there again!

I ordered three items, all the same size - medium.
I am actually small size but understand the sizing was likely to be smaller. Unfortunately the two dresses were way too small and the top too big.
Also, the quality is very poor.
I emailed if I could return and receive a reply from Lucia saying, yes, but I had to return to their Hong Kong warehouse at my cost. They did not provide the Hong Kong address and its not on their website.
I emailed again asking for the address but two weeks later I am still waiting for a reply.
If you check their website, each item has a 'Write a Review" but its been turned off. Then if you go to the Feedback page, it only has good reviews. They are obviously selecting which reviews to show.
I do not believe this is a very reputable company so, be very sure before buying from them.

I was checking that it could deliver outside of US. Payd the shippingfee that was described on the website. Gets contacted cause they wanted me to pay and additional shipping fee! The shipping would end up on MORE than what I'd pay for the product's! And when i asked why they hadn't changed it on their website, they say they just wouldn't do it. So be aware on additional anything! They better give me my money back quick as F**k!

Dresshead is a scam! AVOID! Horribly, cheaply made clothes that don't resemble the advertised photos. Nothing I received is even similar to what was purchased and all the threads are loose already! Stay Away!

Cheap doll clothes quality. Picture doesnt match product received. Ordered tye dyed got water paint brush like design. Irregular/defective like items. Tag for brand and size removed. Product take to long to receive. Claims they are US based but warehouse in Hong Kong returning items cost more than items itself even when you've paid for the shipping to you anyway. Ladies, Please dont waste your time especially if you need something for a special occasion!

The clothes I ordered are perfect fit (keep in mind the adjusted sizing when ordering foreign goods), and better value than local stores. Shipped items were securely packaged. I am well pleased with Dresshead. This is my unbiased, honest review.

I've ordered clothes from DressHead a bunch of times by now and it has become one of my favorite online shops! Shipping is neither fast or slow, but something in between I'd say. Great customer service.

Don't order coming from China and quality of clothes is what you pay for. They don't fit extremely small and very short. Charged hefty shipping costs bag they came in cost $5 to mail. Can't get any worse than this.

I order 11 garments and a pair of shoes. I did receive the garments, the quality is poor to fair. The shoes I did not receive at all. The package came with a note that two items were out of stock and that the money was being refunded to my PayPal account, however, I didn't pay with PayPal, I paid with credit card, and the money was NOT refunded. You only get one chance to keep me as a customer and you sure don't do it by ripping me off! I am angry! This is exactly why I hate buying from Chinese companies. They steal and have no respect for the consumer. Never again DressHead. I'm not going to fight to get $20.00 back, but lesson learned. In the end you lose by being greedy!

I ordered a 40lb tub full of chlorine tablets for my pool instead I got a hair cap that cost about $1 and I spent over $60 on what originally thought I ordered. This is a total scam do not buy. And if you do it'll probably take at least a month or more to get the wrong product since it comes directly from china.

Terrible/rude/slow communication. Dishonest return policy. They want you to pay to ship things back to China. Do NOT order from DressHead. Waste of time & money. Extremely poor quality clothing, you would be better off buying cheap clothes at Walmart/Target than DressHead.

I ordered 9 items for $108. I ended up throwing away all but one. They do not honor their return policy. Most of the items were WAY too big and poor quality. The product that are delivered, are no way near the product shown in images on their website. False advertising and Fraudulent. It took nearly 1 month for the clothing to arrive. I urge you not to order from this site. The customer service is unacceptable and someone should shut them down!

Hi, I i haven't receive my order yet, I mean I like the prices but I've been waiting for more than a week and there is not telephone to contact the company, what's going on? Mu number is *******123, please call if you can help thanks.

I've ordered clothes from DressHead several times and never had a problem...most of the time the items arrive early! I think it's pretty good for the prices you pay!

I ordered 5 items from them, and even though I used their size chart (because their sizes are NOT even close to U.S. sizes) none of them fit and were extremely bad quality. My order took over a month to get here. I'm getting the same runaround as I see others have experienced to try to return them. They just say return at your expense to Hong Kong with no address. My overall rating is ZERO.

I blindly ordered twice and they have yet to even give me a tracking number but they quickly took my money. They have already almost ruined my vacation! I ordered some vacation wear and it's been a few days with no tracking number or an email from them (only PayPal) to say they've received my order. I am so upset. I'll stick with Amazon and trust websites. I'm very upset at this point and will never use them for retail again! This is a horrible experience. I knew things were too good to be true! They don't even have a telephone number. I've emailed them and have yet to get a response.

On May 12 I purchased three items and paid by paypal and was informed that I would receive an email with my tracking number which I never received. I sent them various emails and they finally responded asking for my shipping address which I repeatedly gave them. No news from them no news about my order, nothing! At least I'm only out $32.94 but Do Not Waste your hard earned Money on these losers!

They charged me 20% Sales TAX! Our sales tax is 6%. They also don't list any contact info on their website only a email address. They say they will respond in 24 Hours. I have sent 5 emails in the last 2 weeks and no response. I am going to file a complaint with our State Attorney General Office.