asked by
on 4/17/17Dear Caroline,
Thank you for your question.
Dresslily can be contacted 24/7 via our Support Center and Live Chat. If you cannot reach us immediately, please leave a message and we will get back to you within 24 hours.
We always aim to offer our customers the best solutions to their issues in line with our policies. Please see more details on our refund and returns policy here: http://www.dresslily.com/m-article-id-80.htm.
Please contact us on our support with your order number.
Thank you.
Dresslily Customer Support Team