Can I ring DressLily

asked by Michael L. on 12/3/15

10 Answers
Thumbnail of user lindaf66

I couldn't find a phone number anywhere. What a pain. Now they want me to take pictures of what they sent to show them why it didn't fit. I just wanted an exchange.

Helpful  (1)
Thumbnail of user manettec

I just gave up on my order, I only lost $20 but just wanted to get the word out for others so they don't waste their hard earned money on scammers. Don't know if they have a phone number but from the reviews on them they are scammers. I have reported them to Facebook but no response on that either.

Helpful  (0)
Thumbnail of user davidf149

I've not seen any contact details other than tickets.

They've lied to PayPal saying they've posted with a tracking number then on a ticket to me saying they didn't.

I'm making sure that people know what they're like.

Helpful  (0)
Thumbnail of user royp25

A: They tell you to open a ticket on there main site but I just won a case with them on PayPal with no reply with open ticket for me was 8 weeks ago i do hope you get this sorted but customer services is zero read the reviews it's not just me good luck there are 1000s off people with bad experiance I would never recommend this company to anyone

Helpful  (0)
Thumbnail of user stuartc33

I could not find a number for them. It took me many months for them to respond to my help tickets. I resorted to writing bad reviews about them wherever I could, eventually they did respond and my money was returned, but it took a good 6 months.

Helpful  (0)
Thumbnail of user vincenzak

There is a number onow website

Helpful  (0)
Thumbnail of user carolynt8

I think the response is the same to everyone - explain more and send photos - problem was I couldn't get it to send no matter what I did - not sure it is worth the frustration to get my $33 back so have given up - I am sure that is what they rely on! May try PayPal as they need to stop supporting this company.

Helpful  (0)
Thumbnail of user elaineb36

They r chinese probably called talk to u

Helpful  (0)
Thumbnail of user davidc286

They tell you to open a ticket on there main site but I just won a case with them on PayPal with no reply with open ticket for me was 8 weeks ago i do hope you get this sorted but customer services is zero read the reviews it's not just me good luck

Helpful  (0)
Thumbnail of user heathere12

This is the number I found for them.
669-721-9322

Helpful  (0)

Add your answer

Ask a question

Get answers from the DressLily staff and other customers.

Have a question about
DressLily?
Post Review