Dear sonia h.
Thank you so much for your important feedback.
We are really sorry that you did not received your order. Please rest assured that we will try our best to help you.
I am sorry to tell you that we can not find you order according to your name.
Would you mind sending us your valid order number so we can check the information for your?
Here is link: http://support.dresslily.com/
If we made a mistake, we would like to assist you so much therefore contact information is very important for both of us.
Thank you very much for your kind support in our work in advance!
Best Regards
Dresslily Customer Service