asked by
on 5/10/16Dear Nebiyu S.
Thanks for your important feedback.
As you know, we need the detail information to check the issue.
Would you mind send your order number or email to our support center? Here is link: http://support.dresslily.com/
We will try our best help you to after we checked the information.
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service