How do you get your money back when you have already sent the items back?

asked by Linda W. on 2/17/16

8 Answers
Thumbnail of user customerservicer1

DearLinda W.

Thanks for your message.
Sometimes we can not get the money though we have shipped the items.
Please contact us if you have any issues.
Here is link: http://support.dresslily.com/
Best Regards
Dresslily Customer Service

Helpful  (0)
Thumbnail of user kathyb62

I am sorry. I hate to tell you it has been 6 months since I paid for an order of the jewerly. Never got it. They avoid and give excuses. Say I dont have information. They are the company that I bought from. They should be able to look me up. Sorry you paid money to send the junk back. I hate to say. You will NOT get you money back and if you do... give it about 3 years or more

Helpful  (1)
Thumbnail of user conniec31

The best thing to do is to challenge the transaction on your credit card as soon as possible.

Helpful  (0)
Thumbnail of user shirleym50

Hi all... NO, this site is definitely wonderful! I just got my order for two t shirts today! Six dollars each, wonderful color and well made, not flimsy, fit beautifully! The shipping was reasonable, and I didn't wait as long as expected! I love their hoodies. Now considering buying a jacket from

Helpful  (0)
Thumbnail of user melissap48

I do not believe in a since, they are a scam. Some people are getting the product they ordered. Although I have personally talked to some friends who never got their products. Returning, exchanges, trying to get a hold of anyone is impossible. I believe they are only interested in getting their money and nothing else. They are really are a headache. I ordered the same item from Azbro and got the item in 3 weeks and love it. Go to this site. They have a 97% rating with Ebay. I have not read any bad reviews. Spend your money where with a company who cares about customer service. Good Luck.

Helpful  (0)
Thumbnail of user sallyd10

Call your credit card company and dispute the charge. Tell them what happened. My credit card company resolved my dispute SO fast that I have to believe they are aware of the disrepute of dresslilly.

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Thumbnail of user irenes33

It will never happen. Kiss that money goodbye

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Thumbnail of user roxier

Did you make your purchase through PayPal? If not, then cross your fingers or pray. However you normally deal with things that are hopeless...

Helpful  (0)

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