How is the quality and sizes, do they run small or big

asked by April s. on 3/6/16

47 Answers
Thumbnail of user customerservicer1

Dear April s.

Thanks for your message.
The quality of our products is guaranteed.
And for the size.
We offer you the measurements exactly like the first size chart under product information. I recommend referring to the specific measurements in the product information and compared with yours. For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Please contact us if you have any issues.
Here is link: http://support.dresslily.com/

Best Regards
Dresslily Customer Service

Helpful  (0)
Thumbnail of user janeg28

Very cheaply made. Sizes run really small. If you even get them. A lot of people have never received their items. Items come from China so it will take you about 2~3 months to get items, i suggest to go to your local stores. At least there you can return them. I purchased 3 shirts, needless to say i have them to good will. All 3 never fit and for me to return them cost me more then what i paid. Its a scam, don't order frim here. Zulily is the same comapny, scams...

Helpful  (4)
Thumbnail of user michellej35

Oh come on. Just read the reviews for crying out loud!

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Thumbnail of user alexisb28

April, read the reviews. Almost every other review tells you the sizes are tiny and quality is poor. What part do you not understand? Best of luck.

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Thumbnail of user andrab

It's a scam. Don't waste your money.

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Thumbnail of user manettec

Still waiting from last August for the 2 shirts I ordered finally giving up. They are scammers, take your money and if you get your order quality is crap and small. They take pictures from other respectful companies and post them as if they are selling it and then they sew stuff together from crap material and looks nothing like what you order. Scammers don't waste your money. Many many complaints and then they delete negative comments on their Facebook page

Helpful  (2)
Thumbnail of user danyas

DO NOT, I MEAN, DO NOT BUY FROM THIS CO. THEY ARE A SCAM! I WAITED FOR OVER 2 MONTHS TO RECEIVE A DRESS AND IT TURNED OUT TO BE THE WRONG SIZE AND THEY WOULDN'T LET ME RETURN IT BECAUSE THERE IS NO CUSTOMER SERVICE! THEY ARE IN CHINA. BE VERY FORWARNED!

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Thumbnail of user jono18

DO NOT PURCHASE ANYTHING FROM THIS SCAM OF A COMPANY.

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Thumbnail of user shaunap1

Hopefully you have not purchased anything from this company yet. If you haven't and checked this site first you're in luck! You just saved yourself the hassle of receiving poor quality clothes, delayed shipping, poor costumer service, and or possibly not even receiving what you paid for. DressLilly is probably the worst site in the world, because of them I will never ever shop with any online company's that ship from China. They indirectly answer your questions, getting a refund is impossible and whatever you order by the time you receive it the season would've come and gone! Try Poshmark they are like an online consignment shop, they're ratings are great, the sellers are awesome and your money is protected at 100% and shipping is extremely fast! Good luck with your shopping experience

Helpful  (2)
Thumbnail of user davidf149

I wouldn't know because they never sent the tshirt that I ordered.

They use photos from other websites and the items they send, if they actually send them, people say the quality is terrible and nothing like the photos.

They didn't refund my money, Paypal did.

Don't buy from these thieves!

Helpful  (2)
Thumbnail of user wendyl33

There is nothing good about this company! Don't order from them the quality and size is more then a joke.

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Thumbnail of user phyllism18

If I click on respond, it doesn't allow me to?

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Thumbnail of user tammyh37

Made very cheap and sizes run very small.
Plus you will be lucky if you get your merchandise, they took my money and I didn't receive what I ordered and paid for.

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Thumbnail of user sa16498

I never got my dress,,,,

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Thumbnail of user edwardl32

I ordered 2 shirts size XXL and I would guess based on the "ONE" I received that it would be a size Medium maybe... I never received the second shirt I ordered... DO NOT DO BUSINESS WITH THESE PEOPLE...

Helpful  (2)
Thumbnail of user tonyam10

I would not order anything from this site. It's a scam. Poor quality is an understatement. And to answer your question, I ordered an XLshirt and it fit a 6 year old. Not to mention it looked nothing like the picture. Save your money and go elsewhere.

Helpful  (2)
Thumbnail of user pats131

They run extremely small. Such poor quality! Not worth a dime.

Helpful  (1)
Thumbnail of user tc61

They are very very cheap. Extremely small not as you pictured it and you may not receive them. Everything I ordered I gave to my 10 year old daughter. I would never never recommend this company to anyone. The customer service sucks as well. They should not be allowed to sell items in America.

Helpful  (1)
Thumbnail of user miriamd5

Tbh i would avoid ordering altogether... Their clothes seem beautiful in pictures but they look nothing like the ad once you receive them. My experience specifically was getting a product that's way too small and with a noticeable color difference as well awful quality material. I've never been more disappointed in an online order!

Helpful  (1)
Thumbnail of user ellenl23

Sizes run small. Quality is poor

Helpful  (1)
Thumbnail of user jessicaf31

This company sucks! I would not use them. We ordered a dress from them for my daughters homecoming dance. We were supposed to have received it a month before the dance. After having it out through email (because that's the only way to try to get ahold of them) the tryed to offer me a 50% refund since it "wasn't" their fault I didn't receive it. Yes that's what they told me. I finally got the dress 3 months after we needed it and it was awful. We ordered a medium, but the top half was like a a large and the bottom half was like a small. I can't even say you get what you pay for here. I've paid less and gotten way better. I would not order from this site!

Helpful  (1)
Thumbnail of user beverlyw32

I thought the sizes might run small so I ordered size 2X. What I received looks so small it lt looks like a.kids size. The material is so flimsy and badly sewn together that I will not be able to use it and I will never ever order anything else from this con artist company.

Helpful  (1)
Thumbnail of user lisal153

Hi - It really depends upon the person sewing your product. This is not a normal organization as we know them to be. Individuals actually make the orders up from pictures. These items are poorly made from inferior fabrics. It truly is not advisable to order from them. Pay the extra price and order from the original brand. This will save you time and grief!

Helpful  (1)
Thumbnail of user cecillem

If you are stupid enough to order from this site after reading the reviews, you deserve what you get. I'm writing to the attorney general to take steps toward removing this fraudulent business from the Internet.

Helpful  (1)
Thumbnail of user melissap48

The size was what I ordered. The sizes run small. Mynproblem I was unable yo teturn it for the next dize up. Dresslily does not answer phones or emails. You w l be stuck with it if it foes not fit. The only address for teturn is in China and the postage will cost you as much or more to send it. Not worth it. Good luck

Helpful  (1)
Thumbnail of user pamp10

Sizing is small and quality is poor hence the predominantly negative reviews

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Thumbnail of user michellek73

They all run small. Order 2 sizes up. I ordered extra large and they either barely fit or were too small. I wear a medium in woman's. Some things were fine quality wise, some not. Still waiting for one top I ordered in December. I would never order from them again.

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Thumbnail of user charlottem27

They're really small (some were ok) but the quality is atrocious.

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Thumbnail of user breannaj3

The sizes were pretty similar except for one item i bought it was way too small

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Thumbnail of user susib

They not only run small, they run ridiculously SMALL. I ordered a 2XL and in order to wear it, you'd have to be under 100 lbs.
Also, the fabric is cheap.
I would stay away from this one!

Helpful  (0)
Thumbnail of user carolh41

Very small and cheap quality. Huge amount of money to return an item.

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Thumbnail of user ulrichf

I can only add my voice to what's already said: THEY ARE A SCAM. The merchandize you'll receive does not look even remotely like the stylish stuff they show in their photos. Never mind about sizes: FORGET THE WHOLE THING! I tried to return stuff because it didn't look at all like what I had ordered, only to be told that I could get only "wallet credit" and had to pay shipping costs both ways! STAY AWAY!

Helpful  (0)
Thumbnail of user marks325

Try 1 size up for great fit

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Thumbnail of user lawondal

Yes the size run small and the Quality is fair, but I would never order from them again

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Thumbnail of user yvonnes25

Cheap material, I ordered a large and normally wear medium blouses and the arms were too short and blouse wasn't even going past my waist. Don't purchase you will regret it. Forget about trying to return items. Rating 0.

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Thumbnail of user garrettp11

I wouldn't know I still haven't gotten my order, I placed it back in December

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Thumbnail of user jessicad46

Sizes run super small. I ordered a size Medium and it was more like a xsmall. Save your money and don't mess with this company. The shirt was nothing what it looked like in the picture. They are a scam!

Helpful  (0)
Thumbnail of user cathiep

Do not order from this company. The clothes are very cheap and very small. You will never get your money back

Helpful  (0)
Thumbnail of user amyb88

I highly recommend you steer clear of this site. Very bad expereince all the way around.

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Thumbnail of user tm74

YOU WILL BE DISAPPOINTED!

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Thumbnail of user dianeg40

Quality is poor. Also know that you may or may not get the color that is shown. I didn't and they said they don't guarantee that the color you see is the color you'll get. Pretty impossible to return.

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Thumbnail of user carolineg19

Some stuff are of very good quality, others are just standard quality. All materials are pretty thin and for warmer climate. Size is a bit small, i am normally a UK size S and i always order L from dress Lily
Caroline

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Thumbnail of user maryk114

Quality is very poor with buttons and button holes not lining up, button holes not opened, and the hems were not finished out. Sizes were much too small. I wouldn't waste my money on them.

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Thumbnail of user melindab13

Sizes have run small on everything I have ordered. I'm a large mostly but have to buy xl. Somethings I have gotten are thin and cheaply made.

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Thumbnail of user megank26

The quality is good and their sizes are as specified on the website. I live in Europe and it takes 10 - 12 days for delivery. I have ordered from them 3 times.

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Thumbnail of user deidreanno

Wouldn't know. I never got my order.

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Thumbnail of user kh590

All the reviews I read said they ran small. But it took me 2 full months to receive my sweater and it was huge! I ordered a medium and it is 3 inches larger than the size chart said it would be.

Helpful  (0)

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