I am appalled. I placed an order since Dec. 2nd and to date I cannot even track the package. This is ridiculous. I had 30 people who were willing to order but i advised them not to. What can i say to the homeless kids who were patiently awaiting their gifts? For Christmas?

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I am appalled. I placed an order since Dec. 2nd and to date I cannot even track the package. This is ridiculous. I had 30 people who were willing to order but i advised them not to. What can i say to the homeless kids who were patiently awaiting their gifts? For Christmas?

asked by Valarie P. on 12/23/15

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CustomerService R. [DressLily Rep] · Answer 1 · 2016-02-02T02:27Z

CustomerService R. [DressLily Rep]

on 2/2/16

Dear Valarie P.
Thanks for your message.
I am sorry to tell you that there is no phone in our website now, we will improve it in the future.
Please contact us if you have any issues, we will try our best to help you.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service

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raja m. · Answer 2 · 2015-12-23T09:16Z

raja m.

on 12/23/15

Just tell the homeless kids you tried and that ur heart is in the right place but this company has no heart at all. I believe they are the same as Sammydress and I will definitely NOT do business with any of these companies. So thanks.

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DressLily Questions & Answers

I am appalled. I placed an order since Dec. 2nd and to date I cannot even track the package. This is ridiculous. I had 30 people who were willing to order but i advised them not to. What can i say to the homeless kids who were patiently awaiting their gifts? For Christmas?

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