Dear James M.

Thank you for your feedback.
We are really want to help to solve your problem.
I am sorry to tell you that there is no phone in our website now, we will improve it in the future.
Please offer us valid order number or email dress so that we could contact you to check it for you.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily./

Thank you for your cooperation.
Yours sincerely,
Dresslily.com Customer Service

The best way to get their attention is to file a claim with your credit card company or PayPal, however you paid. That's the only way to get your refund from these jerks and also these... RoseGal, RoseWe, RomWe, Jolly Chic, Rotita, DressLily, Fashion Mia, Walk Trendy, Sammy Dress, Nasty Dress, DressWe, Zaful, CupShe, JustFab, Shein, She Insider, Eric Dress and more. It's a really long list.

I've been months and nothing - they offered me $10 back originally and then no more correspondence.

Send them a message and demand action if they fail to respond contact your bank, credit card company and start the claim process to get your money back. THIS OUTFIT A FRAUDSTERS DO NOT PURCAHSE FROM THIS COMPANY, The goods are at best cheap crap.