Dear Lizzy M.,

Thank you for your important feenback.
Thre are many positive reviews in our website too.
Dresslily offers a 30 days warranty to return the products to us for a refund or exchange.
To know more about it, please review our warranty and return policy on our website: http://www.dresslily.com/m-article-id-80.htm.
You can contact us if you have any issues.
Here is link about shipping time: http://www.dresslily.com/m-article-id-39.htm
Thank you for your support and kind understanding.
Yours Sincerely
Dresslily Customer Service

I was also want to know! Actually, I ordered a cheap wig and i know it will take a about 20 days to reach me but I really want to order some dresses! Will I receive them? Customer service is so important and regardless of what country your company or items originate... Customer service s the driver that keeps people coming back again and again.