I am still awaiting an order from you and have waited five weeks my money has been paid unless you send me my items or return my money in full I will be contacting trading standards uploading a personal message also on Facebook and You Tube that your company is a scam. Unless I receive my order in the next 7t to 10 days I will be taking legal advice. My name is Jeanette Coleman Address 21 Mill Roas West Mersea Essex CO 5 8RH United Kingdom. My mobile is 07957560830. I am seeking legal advice as I am compiling this e mail. Ms Jeanette Coleman

asked by Jeanette C. on 12/9/15

3 Answers
Thumbnail of user customerservicer1

Dear Jeanette C.
Thanks for your message.
I am sorry to tell you that there is no phone in our website now, we will improve it in the future.
Please contact us if you have any issues, we will try our best to help you.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service

Helpful  (0)
Thumbnail of user susanh106

The best way to get their attention is to file a claim with your credit card company or PayPal, however you paid. That's the only way to get your refund from these jerks and also these... RoseGal, RoseWe, RomWe, Jolly Chic, Rotita, DressLily, Fashion Mia, Walk Trendy, Sammy Dress, Nasty Dress, DressWe, Zaful, CupShe, JustFab, Shein, She Insider, Eric Dress and more. It's a really long list.

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Thumbnail of user shehzadn

You cant do much to them as they are based in china,, if you have paid through Paypal then open a dispute there and ask for a full refund. There is no point waiting for your order bcoz the items you will recieve will be of the worst possible quality you would have ever seen and in very small sizes.

Helpful  (0)

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