asked by
on 12/9/15Dear Jeanette C.
Thanks for your message.
I am sorry to tell you that there is no phone in our website now, we will improve it in the future.
Please contact us if you have any issues, we will try our best to help you.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service
The best way to get their attention is to file a claim with your credit card company or PayPal, however you paid. That's the only way to get your refund from these jerks and also these... RoseGal, RoseWe, RomWe, Jolly Chic, Rotita, DressLily, Fashion Mia, Walk Trendy, Sammy Dress, Nasty Dress, DressWe, Zaful, CupShe, JustFab, Shein, She Insider, Eric Dress and more. It's a really long list.
You cant do much to them as they are based in china,, if you have paid through Paypal then open a dispute there and ask for a full refund. There is no point waiting for your order bcoz the items you will recieve will be of the worst possible quality you would have ever seen and in very small sizes.