I got my thing shipped off December 9th and it said 25 days at the most so it should have been here on January 3 and now I'm sitting here the fifth of January and it still hasn't come

asked by Elizabeth G. on 1/5/17

1 Answer
Thumbnail of user customerservicer1

Dear Elizabeth,

Thank you for your message.
With our registered and expedited post, we offer our customers a tracking number. You can use this to track the status and whereabouts of your items online. Please note that it may take some time to update the shipping status online between major delivery hubs.

We have sent you a tracking number to your account. Please login to check your ticket and find the tracking number.
You may then check the status of your item on this site: http://new.17track.net/en.
For your order, we will check it for you. Please tell us your order number on our support center here http://www.dresslily.com/m-article-id-12.htm

Best regards,
Dresslily Customer Support Team

Helpful  (0)

Add your answer

Ask a question

Get answers from the DressLily staff and other customers.

Have a question about
DressLily?
Post Review