I have ordered two different times and only the Pillow Covers have arrived. The payment for these things was posted very promptly on my credit card account. However, the things I was anxious to receive like the shower curtain, night lights, blackout curtains and window tulle I've waited for since Feb 25th. I have gotten shipping numbers a couple of weeks ago but they don't work..post says they were never received by the shipping company. Please check into this. It has become frustrating waiting for my purchases. P.S. My friends whose names are at the top of the facebook ad said they never did business with your company.

asked by Shirley P. on 3/16/17

1 Answer
Thumbnail of user customerservicer1

Dear Shirley,

We are sorry to hear that you have experienced delivery issue.

All of our items have varying shipping times based on the shipping method chosen by the customer during check out. We ask that customers choose the correct shipping method to meet their needs.
See here for more details about of shipping methods: http://www.dresslily.com/m-article-id-39.htm.

Please tell us your order number to our support center so that we can check it for you.

Thank you for your support.

Dresslily Customer Support Team

Helpful  (0)

Add your answer

Ask a question

Get answers from the DressLily staff and other customers.

Have a question about
DressLily?
Post Review