Dear Debbie,

We Dresslily are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.dresslily.com/
We are aware that we need to improve on some aspects.
Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer.
For the expedited shipping, we offer a tracking number and you can use the tracking number to track your package online. Please note that it may take some time to update the shipping status online between major delivery hubs.
We have concerned your issue, please kindly contact us on our support center with your order number or send email to support@dresslily.com.

Best regards.
Dresslily Customer Service