I made 2 orders back in March and have yet to receive them. I have tried contacting them, but NO success. Nobody ants to talk, well they will talk to someone if they keep this up. I want my packages and extra for what I'm being put through.......is this a SCAM??????

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I made 2 orders back in March and have yet to receive them. I have tried contacting them, but NO success. Nobody ants to talk, well they will talk to someone if they keep this up. I want my packages and extra for what I'm being put through.......is this a SCAM??????

asked by Sarrah C. on 5/18/17

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CustomerService R. [DressLily Rep] · Answer 1 · 2017-05-19T02:07Z

CustomerService R. [DressLily Rep]

on 5/19/17

Dear Sarrah,

Thanks for your message.
We Dresslily are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.dresslily.com/

All of our items have varying shipping times based on the shipping method chosen by the customer during check out.

See here for more details about of shipping methods: http://www.dresslily.com/m-article-id-39.htm.

Please indicate your order number to our support center here https://www.dresslily.com/m-article-id-12.htm
We will check it for you and reply you within 24 hours.
Thank you for your cooperation.
Dresslily Customer Support Team

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DressLily Questions & Answers

I made 2 orders back in March and have yet to receive them. I have tried contacting them, but NO success. Nobody ants to talk, well they will talk to someone if they keep this up. I want my packages and extra for what I'm being put through.......is this a SCAM??????

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