Dear sharon h.
Thank you so much for your important feedback.
We are really sorry that you are not satisfied with the items you received.
We will try our bets to improve our service.
You can offer us your email address and order number.
We will try our best to help you after we checked the detail information.
This is the link to contact us: http://support.dresslily.com/
Thank you very much for your kind support in our work in advance!
Best Regards
Dresslily Customer Service

THEY'RE PROBABLY AREN'T BIGGER SIZES THAT WILL FIT. THEIR SIZE CHART IS WAYYYY OFF. DO WHAT ALOT OF PEOPLE ARE DOING, FILE COMPLAINT WITH CREDIT CARD COMPANY OR PAYPAL. AND PLEASE GO BACK AND READ THE THOUSANDS OF NEGATIVE REVIEWS.

I asked them the same thing. They said NO. They do not exchange. They said it is posted on their site, I saw nothing of the kind. But no they don't exchange or allow returns. They don't give refunds either. So we are all s. O. l, I am guessing.