I never received a confirmation email (with an order reference number). My bank transfer shows a different receiver than DressLily and no one from the compny with anwer my questions. I would like a refund

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I never received a confirmation email (with an order reference number). My bank transfer shows a different receiver than DressLily and no one from the compny with anwer my questions. I would like a refund

asked by Valentina B. on 3/3/16

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CustomerService R. [DressLily Rep] · Answer 1 · 2016-03-09T01:23Z

CustomerService R. [DressLily Rep]

on 3/9/16

Dear Valentina B.

Thank you so much for your important feedback.
Would you mind sending us your valid order number or email address? If we made a mistake, we would like to assist you so much therefore contact information is very important for both of us.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily.com/

Thank you very much for your kind support in our work in advance!
Yours Sincerely
Dresslily Customer Service

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I never received a confirmation email (with an order reference number). My bank transfer shows a different receiver than DressLily and no one from the compny with anwer my questions. I would like a refund

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