I order a wig you sent the wrong one how can I get the right one? Have contacted customer service who did nothing!

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I order a wig you sent the wrong one how can I get the right one? Have contacted customer service who did nothing!

asked by Debbie B. on 3/14/16

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CustomerService R. [DressLily Rep] · Answer 1 · 2016-03-17T12:01Z

CustomerService R. [DressLily Rep]

on 3/17/16

Dear Debbie B.

Thanks for your messages.
We are really sorry that you mentioned we did not do anything about your order.
Please rest assured that we will try our best to full your satisfaction.
Would you mind sending us your valid order number or email address?
Here is link: http://support.dresslily.com/
We will help you after we checked the detail information.
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service

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I order a wig you sent the wrong one how can I get the right one? Have contacted customer service who did nothing!

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