I ordered 2 sundresses and a wig on May 23 2016. I received one dress xs which is the wrong size and a wig. I paid for 3 items I got 2. Help. Ticket no is AT16062421235.

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I ordered 2 sundresses and a wig on May 23 2016. I received one dress xs which is the wrong size and a wig. I paid for 3 items I got 2. Help. Ticket no is AT16062421235.

asked by Marie M. on 7/2/16

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CustomerService R. [DressLily Rep] · Answer 1 · 2016-07-06T12:20Z

CustomerService R. [DressLily Rep]

on 7/6/16

Dear Marie M,

We very much regret that the inconvenience has occurred.
Your order was shipped out. As it is long distance transport, the packages may be delayed by various factors.
For this issue, we have contacted you by email with solution, please check and reply to us.
Thank you for your support and kind understanding.

Best Regards
Dresslily Customer Service

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I ordered 2 sundresses and a wig on May 23 2016. I received one dress xs which is the wrong size and a wig. I paid for 3 items I got 2. Help. Ticket no is AT16062421235.

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